privacy policy

1. Information We Collect

a. Personal Information

We may collect personal information from you when you:

  • Register an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer service The information collected may include:
  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely by third-party services)

b. Non-Personal Information

We also collect non-personal information automatically when you visit our Website, such as:

  • IP address
  • Browser type
  • Operating system
  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:
  • Process and fulfill your orders
  • Provide customer support
  • Improve our Website and services
  • Send promotional communications (if you’ve opted in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with third parties in the following circumstances:
  • Service Providers: We may share your information with trusted third parties who perform services on our behalf, such as payment processing, shipping, and email distribution.
  • Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. These technologies help us:
  • Understand and save your preferences
  • Monitor site traffic and interactions You can control cookies through your browser settings, though disabling them may affect your experience.

5. Your Rights

You have the following rights concerning your personal data:
  • Access: You can request a copy of your personal data.
  • Correction: You can request corrections to inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data under certain circumstances.
  • Objection: You can object to the processing of your data for direct marketing purposes.
To exercise these rights, please contact us at info@rawandtonic.com

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. International Transfers

As a Cyprus-based company, your personal data may be transferred to, stored, or processed in a country different from your own. We ensure that any such transfers comply with applicable data protection laws.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Raw & Tonic LTD
Email: info@rawandtonic.com
Address: 5, Avanas Street, Lemesos, CY-301, Cyprus

By using our Website, you consent to the terms of this Privacy Policy.

Effective Date: 01 November 2024

Welcome to www.rawandtonic.com (the “Website”). This Privacy Policy explains how Raw & Tonic (“we,” “our,” or “us”), based in Cyprus, collects, uses, and protects your personal information when you use our Website.

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