Terms & Conditions

Returns and Refunds

If there is any issue, are unhappy with your delivery or in the unfortunate event of an item arriving damaged and/or faulty, please contact us immediately.

If you decide that you don’t want your item(s) you can return it to us within 7 days from the delivery date. The returned product must be new, in perfect condition and in unopened, original packaging. If the item is not faulty, you will be responsible for the cost of returning it to us. We strongly recommend that you obtain proof of postage as we can take no responsibility for items lost in transit.

Please send all returns to RAW AND TONIC LTD at 5, Avanas Street, CY-3011, Lemesos.

We aim to process all refunds within 7 working days. However, during busy times, this might take slightly longer. We will email a confirmation once the refund has been made.

Hopefully we have made returning and refunding your item(s) simple, however if you have any further questions regarding the return of your item or have any feedback that would make your shopping experience easier please do not hesitate to contact us. Thank you.